Emcor. Customer since 1999.

Pat O’Brien started Emcor 32 years ago in a four-car garage with $1,800. Today, the company produces linear actuators (better known as “ball screws”) for a variety of industries, including auto, aeronautical, gas and oil, and more.

Emcor’s relationship with Independent Bank began as close to home as the company did—right in Pat’s backyard. More specifically, it began with a conversation over the fence with his neighbor, who not long after would become his Loan Officer at Independent Bank.

Today, 15 years later, Pat relies on a close relationship with Independent Bank—and his Loan Officer, Kevin Neumeyer—to meet his company’s financial needs. How has the partnership lasted so long? Pat attributes the longevity to responsiveness, expertise, attentiveness, and consistency. He greatly values the fact that decisions are made in his hometown, not at a big bank headquartered miles and miles away. And he finds comfort in the personal service he gets every time he steps foot in a branch.

When we asked Pat the importance of a partnership with his bank, his words were simple. “It’s vital to have a good relationship with a bank and banker to make [your business] work in the good times and the bad.” Pat also talked about Independent Bank’s wide-ranging capabilities, and how they can cover needs from A to Z, business or personal.

And he would know. Pat has personal accounts with Independent Bank as well.