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Mortgage Loan Officers

Find the mortgage loan officer at your local Independent Bank office or loan center. Click on an individual for a more detailed profile page. 

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Wayne OH

Send a message | 517.324.7474
Senior Mortgage Loan Officer | Grand Rapids - Standale

I will personally work with you to help finance your home. As a seasoned professional with a background in real estate ...

Send a message | 616.735.5595
First Vice President, Area Sales Manager | Kalamazoo Mortgage Loan Center - No Cash Transactions

With over 32 years in mortgage lending, I’ve held a range of positions, including mortgage loan officer, sales manager, ...

Send a message | 269.569.7238

Send a message | 248.743.4043

Send a message | 313.446.8673
Mortgage Lending Associate | Big Rapids

Send a message | 231.796.0279
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Customer Testimonial

Recently, my wife and I closed on a second home financed by Independent Bank and we engaged your enterprise in a series of experiences that was the best of any financial organization that we have done business. It began with Howard Rose and the loan origination team from your Traverse City office. Talking to him was pleasant and he communicated in his approach and actions that he would do his best to make this transaction as easy as possible and we worked through all the data requests quickly.

During this process, Howard let me know that I could reduce my closing costs by opening an account with Independent Bank and I thought, “uhhh, not another account,” but not someone who can leave money on the table, we opened an account with Independent Bank which led us into a series of experiences.

As we were opening the account with Independent Bank, since we are from Virginia, Howard connected us with Fred Adgate, who then provided the same detailed, patient assistance helping us to establish an online account overcoming the blocks that help Independent mitigate internet fraud. Fred told us during this process he would be our virtual branch manager. After this, we had reasons to call the help desk to set up transfers to my new account, etc., and each time I talked to someone they were helpful in their attitude and their knowledge.

When closing day arrived, we were near the Livonia branch and went there to make the wire payment to close the transaction. A young teller, a recent Grand Valley graduate, provided us with good service, requesting a coworker to look over her shoulder as she completed this transaction, and then because the branch manager was on vacation, coordinated with another manager from Grand Rapids for approval. All of this went smoothly without any miscommunications or delays. Just a complex, but smooth set of interactions.

Then the very next business day, my wife purchased several new appliances for our new property, taking advantage of a sale and her military discount. When she went to check out, the transaction was declined as we exceeded our Independent Bank Mastercard credit limit. We called the number on the back of the card and in less than 15 minutes our line of credit increased and we completed the purchase, allowing us to achieve the discounted pricing. Again this was done nicely, mid-western nice, with no scar tissue.

So our journey with Independent Bank this last 30 days, beginning with Howard and the loan origination team, then an initial account, to virtual bank support, into a real bank branch and then today using your consumer financial services and real-time support, we not only achieved hoped-for outcomes, but good experiences with people across different parts of an enterprise, each with different specialties, and all seemed to be working to make our services the best they could be.

Thank you to everyone at Independent Bank who made this a great experience for us.

Richard & Catherine