New Online Banking Platform
Our new enhancements include:
- Improved Bill Pay services
- Transfer funds to other IB customers
- Open new accounts/apply for loans in just a few clicks
- And much more!
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We are excited to bring you an even better business banking experience, whether you are at home or on the go!
Keep an eye out for the latest information on what enhancements are coming your way!
Why is Independent Bank enhancing its banking platform?
To bring you the best banking experience, we are launching our new and enhanced Online and Mobile platform, ONE Wallet. With ONE Wallet, you will be able to bank when, where, and how you want. This is just another way we are helping you to always Be Independent.
When will the Bank’s new system enhancements occur?
Will my branch hours change during the enhancement period?
Can I use my debit card during the enhancement period?
Can I withdraw money during the enhancement period?
Will my information be secure during the new system enhancements?
Will I need to create a new username and password?
What will happen when I first sign in to the new ONE Wallet platform?
Will I need to update my Independent Mobile app?
Will the IB Mobile app on my tablet be affected?
Will I need to reestablish my recurring transfers?
Will I need to reestablish my recurring Bill Pay payments?
Will I need to reestablish my account alerts?
Will I need to reenroll in eStatements?
What happened to Personal Finance?
What should I do if I can’t log in?
Will I need to reestablish my External Transfers?
Any additional questions?