Independent Bank's Call Center prides itself on providing customers with efficient, kind, and helpful service. On average, 14,000 customers speak to our customer service representatives each month.
Give us a call at 888.300.3193 or 800.355.0641, Monday-Friday from 8 am-8 pm or Saturday-Sunday from 8 am-6 pm (EST).
If you have feedback for our Customer Service department, please contact John Kissane, AVP Call Center Manager at 616.794.6005 or JKissane@ibcp.com.
Please meet our representatives below.