Visa® debit card

Your Visa debit card is your source for cash, allowing you to make deposits at any Independent Bank ATM and withdrawal from any participating national ATM network. Use it to sign for your purchases at millions of places that accept Visa debit cards or get cash back. Plus its free with any personal checking account.

Maximum protection
Visa’s Zero Liability Policy* means 100% protection. If your card is ever used fraudulently, you’ll pay nothing for unauthorized purchases. Independent Bank’s Visa debit card is more secure than ever with new tools from Visa, including an enrollment process for Verified by Visa (VBV) to provide more security when you make online purchases.

Convenience of joint accounts
You don’t have to share a checkbook. Each of you can have a Visa debit card with access to the same account.

Track your spending
Each time you make a purchase, the price is deducted from your account and the transaction appears on your bank statement. Use online or mobile banking to see your transactions sooner. With more than 11 million merchants around the globe welcoming your card, you can use your Visa debit card when traveling to make purchases safely and easily. 

Lost or stolen card?

If your ATM/Visa® debit card is lost or stolen, call: 1.888.300.3193 anytime, 24/7.

  • If you know your card number, you may use the automated system. If you don’t know your card number, a representative will be happy to help.
  • If you have additional questions, customer service representatives are also available Monday through Saturday, 8:00 am to 6:00 pm and Sunday, 10:00 am to 8:00 pm.
  • You may also visit any Independent Bank office to report your missing card. Our banking associates will assist you.

*Visa’s Zero Liability Policy covers U.S.-issued cards only and does not apply to commercial credit cards, ATM transactions or PIN transactions not processed by Visa. Notify your financial institution immediately of any fraudulent use. For specific restrictions, limitations and other details, see your Cardholder Agreement or