Independent Bank was recently presented with the Putting Ionia on the Map award by the Ionia Chamber of Commerce at their 2013 Annual Awards Red Carpet Event. Vice President for Community Banking Jennifer Meyers of Independent Bank’s Ionia office accepted the award on behalf of the bank. The event was held at the Ionia Theatre.
Independent Bank received the award in recognition for its role in putting Ionia on the map nationally. Independent Bank received the "Highest Customer Satisfaction with Retail Banking in the North Central Region" from the J.D. Power and Associates 2012 Retail Banking Satisfaction Study*. J.D. Power and Associates is a global marketing information services company that measures quality and satisfaction. The measurements are based on responses from millions of consumers annually. Proprietary study results are based on experiences and perceptions of consumers surveyed January-February, 2012.
“In addition to providing excellent service to our customers, we’re proud to support Ionia through organizations such Big Brothers Big Sisters, the Ionia Free Fair, the local schools and Chamber of Commerce,” said Meyers.
*Service Mark of J.D. Power and Associates