customer success stories
Following are examples of recent customer success stories and comments. To share your story, visit our Tell Us What You Think! page.
A new business customer at the Shelby Township office sent Jessica Swanson an e-mail stating that she was extremely impressed with the staff.
“They were all so friendly and helpful; they did everything they could to help with the transaction. It was a wonderful and refreshing experience. LOVED it!”
From an e-mail Adam Banninga/Standale received.
“You did an amazing job walking us through the process of getting our house, you were patient with me and always had time to answer my questions. We are living in our dream home. Thank you for making the process as seamless as possible.
From a letter Renee Nevins/Croton received thanking her for her work with financial literacy.
“We loved having you speak to our students. You provoked our students to think/analyze their money habits. Thank you for taking the time to come see us. You did a great job!”
– Kristen, Grant Middle School
From an e-mail Laura McDowell/Cascade received from a satisfied customer.
“Laurie and I sincerely thank you for the help on the loan and everything else you have done to deliver exceptional customer service for our family.”