lost and stolen cards
If your ATM/Visa® debit card is lost or stolen, just call one of the following numbers.
Call 888.300.3193 during business hours
Customer service representatives are available Monday through Friday from 7:00 am to 6:00 pm.
If you know your card number, you may use the automated system. If you don’t know your card number, a representative will be happy to help.
You may also visit any Independent Bank office to report your missing card. Our banking associates will assist you.
Call 1.800.236.2442 after business hours
Visa Credit Card
If your Visa Credit Card is lost or stolen, please call: 1.800.558.3424.