lost and stolen cards

If your ATM/Visa® debit card is lost or stolen, call: 1.888.300.3193 anytime, 24/7.

If you know your card number, you may use the automated system. If you don’t know your card number, a representative will be happy to help.

If you have additional questions, customer service representatives are also available Monday through Saturday, 8:00 am to 6:00 pm and Sunday, 10:00 am to 8:00 pm.

You may also visit any Independent Bank office to report your missing card. Our banking associates will assist you.

Visa credit card

If your Visa credit card is lost or stolen, please call: 1.800.558.3424.